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Digital Maturity Assessment
gDIH
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Step
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Enterprise Details
Representatives Name
First
Last
Enterprise Name
*
Email
*
Phone
Gender
*
Male
Female
Other
Age
*
<18
18-25
25-35
>35
Sector
*
Health
Education
Tourism
Finance and FinTech
Creative Industries (e.g., Media, Art, Design, Entertainment)
ICT
Energy
Agriculture
Smart Cities
Textiles and Apparel
Others
Address
Address Line 1
City
State / Province / Region
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antarctica
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia (Plurinational State of)
Bonaire, Saint Eustatius and Saba
Bosnia and Herzegovina
Botswana
Bouvet Island
Brazil
British Indian Ocean Territory
Brunei Darussalam
Bulgaria
Burkina Faso
Burundi
Cabo Verde
Cambodia
Cameroon
Canada
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo
Congo (Democratic Republic of the)
Cook Islands
Costa Rica
Croatia
Cuba
Curaçao
Cyprus
Czech Republic
Côte d'Ivoire
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Eswatini (Kingdom of)
Ethiopia
Falkland Islands (Malvinas)
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
French Southern Territories
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Heard Island and McDonald Islands
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran (Islamic Republic of)
Iraq
Ireland (Republic of)
Isle of Man
Israel
Italy
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
Korea (Democratic People's Republic of)
Korea (Republic of)
Kosovo
Kuwait
Kyrgyzstan
Lao People's Democratic Republic
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macao
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Micronesia (Federated States of)
Moldova (Republic of)
Monaco
Mongolia
Montenegro
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru
Nepal
Netherlands
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norfolk Island
North Macedonia (Republic of)
Northern Mariana Islands
Norway
Oman
Pakistan
Palau
Palestine (State of)
Panama
Papua New Guinea
Paraguay
Peru
Philippines
Pitcairn
Poland
Portugal
Puerto Rico
Qatar
Romania
Russian Federation
Rwanda
Réunion
Saint Barthélemy
Saint Helena, Ascension and Tristan da Cunha
Saint Kitts and Nevis
Saint Lucia
Saint Martin (French part)
Saint Pierre and Miquelon
Saint Vincent and the Grenadines
Samoa
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Sint Maarten (Dutch part)
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
South Georgia and the South Sandwich Islands
South Sudan
Spain
Sri Lanka
Sudan
Suriname
Svalbard and Jan Mayen
Sweden
Switzerland
Syrian Arab Republic
Taiwan, Republic of China
Tajikistan
Tanzania (United Republic of)
Thailand
Timor-Leste
Togo
Tokelau
Tonga
Trinidad and Tobago
Tunisia
Turkmenistan
Turks and Caicos Islands
Tuvalu
Türkiye
Uganda
Ukraine
United Arab Emirates
United Kingdom of Great Britain and Northern Ireland
United States Minor Outlying Islands
United States of America
Uruguay
Uzbekistan
Vanuatu
Vatican City State
Venezuela (Bolivarian Republic of)
Vietnam
Virgin Islands (British)
Virgin Islands (U.S.)
Wallis and Futuna
Western Sahara
Yemen
Zambia
Zimbabwe
Åland Islands
Country
Enterprise Size: Micro/ SME
Micro-size (1-9)
Small-size (10-49)
Medium-size (50-249)
Large-size (250 or more)
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Digital Readiness
In which business areas would you like to see added value from digital technologies?
*
Delivery (invoicing, etc.)
Customer service (helpdesk, etc.)
Marketing and sales (customer management, order processing, etc.)
Purchasing and procurement
DropdownWhich of the following expectations lead your enterprise willingness to embark in a digitalisation process?
Improve revenue streams and/or company’s value
ERP: Enterprise Resource Planning;
CRM: Customers Relationship Management;
SCM: Supply Chain Management
B2B: Business to business; B2C: Business to Consumer;
B2G: Business to Government
Which of the following business digital tools/means are actually used by your enterprise?
Remote business collaboration tools (e.g. teleworking platform, videoconferencing, cloud services, virtual learning, business-specific)
Connectivity (intranet, internet access, remote access to office systems via internet/VPN)
Electronic Commerce (B2B, B2C, B2G)
E-Marketing (online ads, social media for business purposes, etc.)
None of them
Which of the following digital infrastructure tools has your business invested in? ( tick all that apply)
Cloud, computing,
5G internet, computers,
Cybersecurity,
Management software,
Block chain
How does your enterprise make use of digital technologies to contribute to environmental sustainability?
Emissions, pollution and/or waste management;
Paperless administrative processes;
Sustainable products;
Reduction of transport and packaging costs
Which of these Digital Services does your business currently utilize to enhance customer experience?
Online ordering
Digital payments
Personalized recommendation
We do not currently use digital services
Which of these Business models or revenue streams through digital transformation has your business adopted?
Subscription services
Digital marketplaces
Pay-per-use models
We have not adopted any new business models
Which digital platforms does your business to reach and engage customers?
Social media
E-commerce sites
Mobile apps
What challenges does your business face in adopting digital services?
Budget constraints
Resistance to change among staff
Difficulty integrating digital tools with existing systems
Others
Next
What motivates your business to adopt green practices (e.g., cost savings, regulatory compliance, customer demand, and environmental responsibility)?
To reduce operational costs
To comply with government regulations
We recognize our responsibility to protect the environment
It gives our business a competitive edge in the market
Advanced
Next
Have you previously attended any training on Intellectual Property?
Yes
No
Do you understand the importance of IP to your business strategy?
Yes, I understand
No, I do not understand
Not Sure
Do you currently hold any Intellectual Property Rights (IPRs)?
Yes
No
If yes, please indicate below quantity of each IPR held.
Patents (Specify Number)
Utility Model (Specify Number)
Trademarks (Specify Number)
Industrial Design (Specify Number)
Copyrights (Specify Number)
Trade Secret (Specify Number)
How do you currently protect your intellectual property (if any)?
What challenges do you face in managing IP in your business?
Lack of Awareness and Understanding
High Costs of IP Protection
Lack of Resources for IP Management
Complexity in IP Licensing
Have you previously attended any training on IP? [Yes; No]
Yes
No
If yes, please specify the nature of the training
What IP topics are you interested in learning more about?
Fundamentals of IP
Types of IP protection
IP laws and compliance
Benefits of IP protection
Application processes for IP
Managing IP for business growth
What specific outcomes would you like to achieve if given a scholarship on IP training program?
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Funding Structure
At what stage of development is your product or service currently?
Idea Generation
Concept Development
Pre-seed Stage
Seed Stage
Maturity
What has been your primary source of funding for your business?
Personal Savings
Bank Loans
Crowdfunding
Grants or Government Programs
Microfinance
Others
Have you pitched your idea to a venture capital fund? (Yes, No)
Yes
No
Have you participated in a funding bootcamp? (Yes, No)
Yes
No
How much capital injection would your business need to ensure growth?
Less than Ksh. 500,000
Ksh. 500,000 to 1,000,000
More than Ksh 1,000,000
How much have you spent so far on developing your enterprise?
Less than Ksh. 500,000
Ksh. 500,000 to 1,000,000
More than Ksh 1,000,000
Please describe the problem(s) your venture is addressing.
Next
ICT Sector
Questions will be hidden if not from the above sector.
How would you describe the overall state of your company’s ICT infrastructure? (copy)
Excellent with High Performance
Undergoing Transformation
In Need of Upgrade
What ICT solutions does your business rely on for daily operations?
Cloud-Based Collaboration Tools
Enterprise Resource Planning (ERP) System
Cybersecurity Solutions
Other
How would you rate your company’s cybersecurity infrastructure?
Excellent with high perfomance
Undergoing transformation
In need for upgrade
What are the main challenges your business faces in adopting new ICT solutions?
Lack of Skilled IT Personnel
Lack of Infrastructure
Challenge with Regulatory Compliance of new ICT solutions
Compatibility of new ICT solutions with our existing systems
Other
Which of the following cybersecurity measures does your company have in place?
Firewalls
Antivirus and Anti-Malware Protection
Data Encryption
Endpoint Security
Others
What percentage of your company’s budget is dedicated to ICT innovation and development?
More than 50 %
Less than 50 %
Next
Agriculture Sector
Questions will be hidden if not from the above sector.
Which of the following digital technologies does your enterprise use to reduce consumption in farming practices?
IoT sensors to monitor soil moisture levels
Drones for monitoring crops
Automated irrigation crops
Automated irrigation systems
Robotic harvesters
Energy-efficient tractors
We do not use any digital technologies
Has your enterprise adopted artificial intelligence to optimize agricultural operations? (Yes, No)
Yes
No
How would you rate your enterprises readiness to adopt digital tools in farming, processing, or distribution processes?
Very prepared
Somewhat prepared
Very unprepared
Does your organization have a digital strategy focused on improving agricultural efficiency, sustainability, and resource management? (Yes, No)
Yes
No
Do you collaborate with agritech startups or research institutions to implement new digital innovations in farming practices? (Yes (Specify), No)
Yes
No
Does your Organization have a digital strategy focused on improving agricultural efficiency, sustainability, and resource management? (Yes, No)
Yes
No
How often does your enterprise engage with farmers to ensure digital solutions are relevant and user-friendly?
Very oftenly
Rarely
We do not engage with the farmers
Next
Energy Sector
Questions will be hidden if not from the above sector.
Does your enterprise have a dedicated digital business strategy to drive innovation and efficiency in energy production, distribution, or management? (Yes, No)
Yes
No
To what extent does your business utilize data analytics to forecast energy demand and improve operational efficiency?
Extensively
Moderately
Occasionally
Not at all
What digital tools are in place in your enterprise to enhance efficiency in energy production, distribution, or management?
Smart metering systems
Smart grid technology
Energy storage management systems to store excess energy
We do not have any digital tool
Does your organization use automation or AI to manage and maintain energy infrastructure? (Yes, No)
Yes
No
What role do digital technologies (e.g., IoT, smart grids, blockchain) play in your efforts to integrate renewable energy sources?
Digital technologies are not used;
We use basic technologies to support renewable energy efforts;
We actively deploy digital tools to integrate renewable energy sources;
Our renewable energy strategy is heavily reliant on advanced digital technologies
Does your enterprise provide training for employees on digital tools related to energy management and efficiency? (Yes, No)
Yes
No
Next
Smart Cities
Questions will be hidden if not from the above sector.
In which focus area is your innovation in relation to smart cities?
Infrastructure
Mobility (e-cars, e-bikes)
Waste management
Governance
Smart surveillance
Open data & interconnectivity
Which of the following technologies has your business integrated?
AI
IoT
5G
We have not adopted any
To what extent does your business contribute to enhancing urban resilience through digital innovations (e.g., disaster management, public safety technologies)?
Extensively
Moderately
Occasionally
Not at all
How does your business ensure that your smart solutions are inclusive and accessible to diverse urban populations (e.g., low-income residents, persons with disabilities)?
We do not focus on inclusivity in our smart solutions;
We consider inclusivity occasionally but without a structured approach;
We design solutions with inclusivity as a key consideration;
Inclusivity is at the heart of all our smart city-related efforts
To what degree is your business prepared to adopt or integrate emerging technologies (e.g., 5G, AI, edge computing) that enable smart city advancements?
Very prepared
Somewhat prepared
Unprepared
Does your business use smart city data (e.g., open data platforms, city sensors) to improve your operations or services? (Yes, No)
Yes
No
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